Once created, click on Get Support and then the chat and phone options will appear. To contact a Technical Support Representative, please create a My Canon account using the link below:
If you are unable to install using the steps I provided previously, please contact one of Canon's Technical Support Representatives via phone or chat. Removing the printer from the Devices and Printers window, disconnecting the USB cable, installing the drivers and connecting the USB cable when prompted by the installation (and not before) will install the printer correctly on your Windows 10 or Windows 11 computer. Windows does not have the drivers to do this, so the printer will appear in the Devices and Printers window of Control Panel with the status of "Driver Unavailable". If you connect the USB cable before installing the drivers, Windows will detect the printer and attempt to install it. This issue occurs when the USB cable is connected before installing the drivers on your computer. Once the installation has completed, please attempt to print. Follow the on screen prompts to reinstall, reconnecting the USB cable when prompted by the installation. Double click "mp68-win-mg2500-1_02-ejs.exe" to begin the installation.Ħ. To access this, press CTRL and J, then let both go.ĥ. Once the download is complete, open your downloads folder. Click the Select button next to "MG2522/MG2525 MP Drivers Ver.1.02 (Windows)".ģ. When your computer restarts, we will reinstall:Ģ. When you click Complete, the driver is uninstalled.ġ1. Follow the on screen prompts to uninstall the driver. Click once on "Canon MG2500 series MP Drivers" and then click Uninstall at the top.ġ0.
In Control Panel, click on Uninstall a program (or Programs and features, depending on your view).ĩ. In the upper left corner, click on Control Panel (or the Back button).Ĩ. Repeat until all MG25000's are removed.ħ. Right click the Canon MG2500 series and left click on Remove device. Click on View devices and printers (or Devices and printers, depending on your view).Ĥ. In the Run window, please type CONTROL PANEL and click OK.ģ. Press the Windows key on your keyboard and the letter R, then let both go.Ģ.
0 kommentar(er)
